VELUX Support | Get answers for product issues big and small

VELUX Support

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Get support by product

Find support information on VELUX products - from installation instructions and guides, operation and maintenance tips, to troubleshooting and repair advice.

Get support by topic

Find support information on order tracking, return, product installation, maintenance advice, and much more.

Products and pricesSee our products and information regarding price.

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Buy blinds and accessoriesFind and order blinds and accessories for your VELUX product.

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Buy spare partsFind and order spare parts for your VELUX product.

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Track your orderSee the latest delivery status of your order at VELUX order tracker.

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Product returnRegister a return for your VELUX product.

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Window registrationRegister your VELUX roof windows.

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After sales serviceRequest assistance on an existing product, including troubleshooting.

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Care and maintenanceTips on use and maintenance of your VELUX product.

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CE/UK CA markingFind the Declarations of Performance (DoP) for your specific VELUX product.

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Product complianceFind compliance documentation for VELUX products.

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CVU product warningInformation on safety issue with CVU flat roof window.

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Pane product warning / General product warningInformation on safety issue with spontaneous glass breakage./ General information on safety issue

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VELUX guaranteeRead about our product guarantee.

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Contact Sales Reps

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Find a VELUX dealerFind a VELUX dealer close to your location

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Modify service visit

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Technical informationFind installation instructions and guides for VELUX products.

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myVELUXRegister with myVELUX to see saved projects, the status of your enquiries, etc.

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VELUX support on YouTube

Check out our official YouTube channel for product installation and support.

Visit VELUX support on YouTube

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Services related to product configuration and installation

Primește o propunere de design gratuită pentru casa ta

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Ai în plan un proiect de renovare, dar nu știi de unde să începi? Primește consultanță online de design personalizat, adaptată locuinței tale.

Primește sfaturi de design gratuite

Solicită de servicii de montaj și înlocuire.

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Serviciul de montaj VELUX îți oferă un montaj simplu și fără surprize. Tu te relaxezi, iar noi ne ocupăm de tot.

Primește suport pentru montaj

Găsește un montator acreditat

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Cauți un montator care să te ajute? Contactează direct montatorii noștri acreditați pentru ferestre de mansardă și accesorii VELUX.

Găsește montator

Create your own solution

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Configure your roof window solution including price and request a quote directly from a VELUX Certified Installer.

Configure your solution

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How can we help you?

Need further assistance?

If you are not sure how to proceed or you can’t find what you are looking for, get the help you need.

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